Book by calling the us directly on 01834 815075 or on the hotel number 01834 812304 or email us at firstname.lastname@example.org
We advise that you book your treatments well in advance, including use of the thermal suite and hydrotherapy pool.
For all Spa bookings, we will require your full address, contact telephone number and a non-refundable 50% deposit to reserve your appointments.
A 90 minute session in our Thermal Suite & Hydrotherapy Pool is complimentary to our resident guests.
To maintain the tranquility and serenity within the spa and to enhance your enjoyment of the facilities, we limit the number of thermal suite and hydro pool bookings we accept at any one time and therefore, bookings must be made in advance.
The sea view dual treatment suite can be requested at the time of booking and is subject to availability.
Resident Guests – cancellation notification is required at least 48 hours in advance of your treatments.
Non Resident Guests – cancellation notification is required at least 48 hours in advance of your treatments.
Deposits are non-refundable but transferable, providing at least 48 hours notice is given.
If you do cancel any treatment within less than 48 hours of your Spa appointment, your deposit will be lost.
Information about your health enables us to recommend the best treatments for you, please advise us of any medical issues you may have such as high blood pressure, heart problems, varicose veins, allergies, or any other condition
At the start of your spa day you will complete a medical questionnaire. This is available online and can be completed in advance should you wish to bring it with you.
Before having your treatments, it is important for us to know if you are pregnant or have undergone recent surgery or received medical treatment.
All treatments are booked subject to medical status. Suitability of treatments will be re confirmed on arrival at the spa. If you fail to notify us prior to your visit of pregnancy or a medical condition, we reserve the right to refuse offering treatments and charge for the treatment time reserved.
We recommend that our guests do not use the Thermal Suite & Hydrotherapy Pool for longer than 90 minutes as prolonged exposure to high temperatures may cause faintness, dehydration and overheating. The Thermal Suite & Hydrotherapy Pool is not available to pregnant guests.
The Thermal Suite, Hydrotherapy Pool and Treatments are available to guests 16 years and over.
We advise you to arrive for your appointment 15 minutes ahead of time to allow yourself the opportunity to complete your health questionnaire and relax prior to the treatment. If you are late, your treatment time may be shortened and the same treatment price will apply. To make the most of your treatment you are welcome to take time to relax and unwind in the post treatment relaxation room, after your treatment.
For Thermal Bathing and using the Hydrotherapy Pool, you will need to bring your own swimsuit. Robes, Slippers and towels are provided for your spa experience.
If you are having a treatment without using the Thermal Suite & Hydrotherapy Pool, you will normally keep your underwear on or your therapist can provide you with disposable briefs if you prefer.
Our therapists are professionally trained in proper draping techniques to ensure your privacy and comfort at all times. Shampoo, Conditioner and Shower Gel as well as a Hairdryer and Straighteners are all available for you to use in our changing rooms. It is advisable to leave your jewellery and valuables in your room or at home. No sharp objects or razors are allowed in the Spa.
For your comfort and convenience, you will find a robe and slippers in your wardrobe. Please ensure that you change into them before coming to the spa. The hotel lift will take you to the lower ground floor where the spa is located.
Health questionnaires can be found within your information pack in your room. These can be completed prior to your arrival in the Spa
A selection of complimentary herbal teas, coffee and water are available in our dry relaxation room.
If you have lunch included in one of our day spa escapes, your meal will be served in our Cliff Restaurant. Please do advise us of any dietary requests at the time of booking. Alcohol is not permitted in the spa.
For courtesy to all our spa guests, we appreciate you leaving your mobile phone switched off in your locker or left in your room.
We do not have a swimming pool in the Spa. We have a Marine Hydrotherapy Pool which is specifically designed as a Spa experience. It contains natural salt instead of chemicals and is heated consistently to body temperature (between 32 and 34 degrees Celsius). It also contains air loungers, which act like a Jacuzzi and a swan neck fountain. There are swimming pools nearby we can recommend.
We do not have a stand alone Jacuzzi but the air loungers in the Marine Hydrotherapy Pool produce a very similar effect on the body.
The Thermal Suite and Hydrotherapy Pool cannot be used by pregnant women as there is a potential for the core body temperature to be affected. This can cause ill effects to the foetus.
During pregnancy we still offer a wide variety of treatments. These include; manicures, pedicures, facials and our New Life massage which is specifically designed for ladies who are three months pregnant or more.
We have a Fitness Suite located away from the Spa in the hotel grounds. It has the latest exercise equipment and flat screen televisions for you to watch while working out. It is for the exclusive use of hotel residents. Children of sixteen or older may use the fitness suite if accompanied by an adult.
Alcohol is prohibited on health grounds as it acts as a diuretic causing dehydration. The Thermal Suite will only further increase this effect. If you have consumed alcohol you should wait at least two and a half hours before going into the Thermal suite.
The Spa has a disabled chair lift to all levels. Disabled toilet and shower facilities are available as are fully adjustable treatment couches. We have disabled access to our Thermal Suite and our Hydro Pool has access via gradual steps with a hand rail.
All details on these pages are subject to change and availability at the time of booking.
“A day of relaxation - We both arrived at 9.00 am and left at 5.30. Hot pool outdoors, great facial and exfoliation. Fresh healthy lunch, thermal rooms and candle massage. Thanks for the care and attention. Lots of relaxation areas the best view over the bay.“
Matt (January 2019)
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