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Privacy Policy

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Privacy Policy for St Brides Spa Hotel


Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern St Brides Spa Hotel’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘St Brides Spa Hotel’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is St Brides Spa Hotel, Saundersfoot. Our company registration number is 3900656 and place of registration is Wales. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

What information do we collect about you?

At various times, we will be obliged to ask you for information about you and/or members of your family, such as:

  • Contact details
  • Personal information (for example nationality)
  • Information relating to your children (for example, first name, age)
  • Your credit card number (for transaction and reservation purposes)
  • Your arrival and departure dates.
  • Your questions/comments

How will we use the information about you?

We use your information in a number of different ways. The tables below set this out in detail:

PERSONAL INFORMATIONWHAT WE USE IT FOR
CONTACT DETAILSTO MANAGE THE RESERVATION OF ROOMS AND ACCOMMODATION REQUESTS AND OTHER HOTEL SERVICES.



TO MANAGE YOUR STAY AT THE HOTEL, ROOM LISTS, RESTAURANT BOOKINGS, SPECIAL REQUESTS AND SERVICES.

TO MONITOR YOUR USE OF HOTEL SERVICES.

TO MANAGE INVOICING AND PAYMENT RECORDS.

PERSONAL INFORMATIONTO IMPROVE HOTEL SERVICES, TO INPUT TO OUR MARKETING PROGRAMME, TO ASSIST PROMOTION OF OUR SERVICES, AND ADAPTING OUR PRODUCTS.
INFORMATION RELATING TO YOUR CHILDRENLIMITED TO NATIONALITY AND D.O.B. ONLY SUPPLIED BY AN ADULT. USED TO MANAGE THEIR STAY AT THE HOTEL.
CREDIT CARD NUMBERTO GUARANTEE BOOKINGS AND TO TAKE PAYMENT.
ARRIVAL AND DEPARTURE DATESTO MANAGE YOUR HOTEL BOOKING.
PREFERENCES AND INTERESTSTO ENHANCE CUSTOMERS STAY AT OUR HOTEL AND TO CUSTOMISE AND IMPROVE THE SERVICES WE OFFER
QUESTIONS / COMMENTSTO COLLECT FEEDBACK TO IMPROVE OUR SERVICES AND MONITOR CUSTOMER EXPERIENCE.

Your Rights

You have rights relating to your personal information:

  • The right to be informed about how your personal information is being used
  • The right to access the personal information we hold about you.
  • The right to request the correction of inaccurate personal information we hold about you.
  • The right to request that we delete your data, or stop processing it or collecting it, in some circumstances.
  • The right to stop direct marketing messages, and to withdraw consent for other consent-based processing at any time.
  • The right to request that we transfer or port elements of your data either to you or another service provider.
  • The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office

If you want to exercise your rights, have a complaint, or just have questions, please contact us on reservations@stbridesspahotel.com or telephone 01834 812 304.

Keeping Your Information

We’ll hold on to your information for as long as you have a booking with us. We’ll also hold on to your information if reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions. We may also keep hold of some of your information as required, even if it is no longer needed to provide the services to you.

Marketing

We would like to send information about products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes .

Cookies

This website uses cookies to improve your experience. We'll assume you're OK with this, but you can opt-out if you wish.

Use of cookies

When you use this website, we may collect information about your computer, such as your IP address and/or browser, which we will use for administration purposes and statistical analysis. This information will not usually identify you personally.

We may also obtain information about your online movements and use of the internet. We do this by placing a 'cookie', which is a small file, on your computer's hard disk. Cookies are used for several reasons:

  • to recognise you whenever you visit this website
  • to speed up access to this website (so you do not have to log on each time)
  • to store your personal preferences
  • to build a profile about you
  • to better target our marketing and advertising campaigns.

The vast majority of web browsers accept cookies. However, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this website.

For further information about cookies and how to disable them please go to: aboutcookies.org

Registered information

Business name: On the Shore Restaurants Ltd
Registered number: 3900656

St Brides Spa Hotel :: Privacy Policy :: Privacy Policy

 

 

St Brides Spa Hotel :: Privacy Policy :: Privacy Policy :: Privacy Policy

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St Brides Hill, Saundersfoot, Pembrokeshire SA69 9NH


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