This is a fantastic opportunity to work within a great team, in a wonderful setting, providing a welcoming and unforgettable experience for our guests.

The Location

Set in Pembrokeshire’s beautiful Coastal National Park, Saundersfoot is becoming one of the most sort after locations in which to live and spend holiday time in Great Britain. The village has undergone an exciting transformation to its harbour facilities and central shopping area which now boasts many new retail outlets and cafes.

The Hotel

St Brides Spa Hotel is the first destination spa hotel in Wales. It sits in a commanding position on a clifftop with stunning views over the village, harbour, beach and coastline. The Hotel offers individually styled, luxurious bedrooms and contemporary restaurant, bar and conference facilities. The Spa and Hotel have won many awards over the years including the best hotel in Wales.

The Spa

The Marine Spa has a modern thermal suite containing a sauna, steam room, salt grotto, ice fountain, adventure shower and infinity edged pool. It also has five luxury treatment rooms including a double treatment room with full height windows that open to let in the sea air and sounds of the tide. It provides the perfect place to relax and indulge in soothing treatments.

The Team

The Spa has an established, highly trained team who understand the importance of delivering a relaxing, professional experience for guests and day spa visitors. Full training can be completed in-house with our qualified management training team and product companies. The team is comprised of our Spa Manager, Lead Therapist, Therapists, Junior Therapists, Receptionists and Assistants.

The Job Purpose

The Spa Assistant is an essential member of the Spa team who ensures the smooth, day to day running of the spa and assists the Spa Manager. The main responsibility being to be there for the clients making their Spa experience as relaxing and enjoyable as possible. Always anticipating client’s needs and being readily available to respond to requests. A professional and friendly manner are vitally important to ensure that the highest standards of hospitality and welcome are maintained along with the highest possible standards of hygiene.

The Main Responsibilities and Key Tasks

• Meet and greet our guests in a friendly, welcoming manner
• Exceed guest expectations by providing excellent service
• Be fully aware of all treatments and products offered in the Spa
• Keep all areas of the Spa safe, clean and tidy
• Always attain the required standards for personal grooming and presentation
• Up-sell treatments and retail stock to meet personal and budgetary targets
• Always work in a methodical and tidy manner
• Be proactive in the security of stock in the spa and retail areas
• Treat with confidentiality any information that is confided to you in the vicinity of the Spa
• Ensure the smooth running of the locker room facilities
• Manage the towel and linen stock
• Carry out pool tests on a regular basis within the guidelines of health and safety standards, reporting any abnormalities in your findings.
• Communicate in a positive and constructive manner with all other working colleagues
• Undertake any other day to day duties as directed by Management to assist in operating the Spa
• Follow all Security, Health and Safety Regulations
• Act in accordance with Company Fire instructions

The Benefits

• Progression and development within the Spa team to Receptionist or Therapist positions
• Tips
• Retail Commission
• Uniform
• Spa treatment and retail discounts
• Restaurant meal discounts

Job Types: Full-time, Part-time, Permanent

Part-time hours: 16 - 40 per week

Salary: Up to £8.91 per hour

Additional pay:

• Commission pay
• Tips

Benefits:

• Bike to work scheme
• Company events
• Discounted or free food
• Employee discount
• Flexible schedule
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends

Licence/Certification:

• NVQ Level 2 Beauty Therapy (preferred)