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Spa FAQs


How to book

Book online or call us directly on 01834 815075 or on the hotel number 01834 812304 or email us at spa@stbridesspahotel.com

We advise that you book your treatments well in advance, including use of the thermal suite and hydrotherapy pool.

Resident Guests – Use of the thermal suite and hydrotherapy pool is complimentary to our resident guests for 90 minutes.

To maintain the tranquility and serenity within the spa and to enhance your enjoyment of the facilities, we limit the number of thermal suite and hydro pool bookings we accept at any one time and therefore, bookings must be made in advance.

The sea view dual treatment suite can be requested at the time of booking and is subject to availability.

For non residents bookings, we will require your full address, contact telephone number and debit or credit card details to reserve your treatments.



Cancellation

Resident Guests – cancellation notification is required at least 48 hours in advance of your treatments.

Non Resident Guests – cancellation notification is required at least 72 hours in advance of your treatments.

If you do cancel any treatment that you book and we areunable to resell your booking, a charge will be made on your debit or credit card.

Health Advice

Information about your health enables us to recommend the best treatments for you, please advise us of any medical issues you may have such as high blood pressure, heart problems, varicose veins, allergies, or any other condition

At the start of your spa day you will complete a medical questionnaire. This is available online and can be completed in advance should you wish to bring it with you.

Before having your treatments, it is important for us to know if you are pregnant or have undergone recent surgery or received medical treatment.

All treatments are booked subject to medical status. Suitability of treatments will be re confirmed on arrival at the spa. If you fail to notify us prior to your visit of pregnancyor a medical condition, we reserve the right to refuse offering treatments and charge for the treatment time reserved.

Thermal Suite & Hydrotherapy Pool

We recommend that ourguests do not use the thermal suite and hydrotherapy pool for longer than 90minutes as prolonged exposure to high temperatures may cause faintness, dehydrationand overheating. The thermal suite and hydrotherapy pool is not available topregnant guests.

Age Restrictions

The thermal suite, hydrotherapy pool and treatments are available to guests 16 years and over.

Timings

We advise you to arrive for your first appointment 15 minutes ahead of time to allow yourself the opportunity to complete your health questionnaire and relax prior to the treatment. If you are late, your treatment time may be shortened and the same treatment price will apply. To make the most of your treatment you are welcome to take time to relax and unwind in the relaxation areas.

What to bring

For thermal bathing andusing the hydro therapy pool, you will need to bring your own swimsuit. Robes,slippers and towels are provided on arrival. If you are having a treatmentwithout using the thermal suite and hydro therapy pool, you will normally keepyour underwear on or your therapist can provide you with disposable briefs ifyou prefer. Our therapists are professionally trained in proper drapingtechniques to ensure your privacy and comfort at all times. Shampoo,conditioner and shower gel are available for you to use in our changing rooms.It is advisable to leave your jewellery and valuables in your room or at home.No sharp objects or razors are allowed in the Spa.

Resident Guests

For your comfort and convenience, you will find a robe and slippers in your wardrobe. Please ensure that you change into them before coming to the spa. The hotel lift will take you to the lower ground floor where the spa is located.

Health questionnaires can be found within your information pack in your room. These can be completed prior to your arrival in the spa

Refreshments

A selection ofcomplimentary herbal teas, coffee and water are available in our dry relaxationroom. When you choose from our spa menu or have lunch included in one of ourday spa escapes, your meal will be served in dry relaxation room or galleryrestaurant. Please do advise us of any dietary requests at the time of booking. Alcohol is not permitted in the spa.

Mobile Phones

For courtesy to all our spa guests, we appreciate you leaving your mobile phone switched off in your locker or left in your room.

Does the Spa have a Swimming Pool?

We do not have a swimming pool in the Spa. We have a marine hydro pool which is specifically designed as a Spa experience. It contains natural salt instead of chemicals and is heated consistently to body temperature (between 32 and 34 degrees Celsius). It also contains air loungers, which act like a Jacuzzi, and a swan neck fountain. There are swimming pools nearby we can recommend.

Does the Spa have a Jacuzzi?

We do not have a stand alone Jacuzzi but the air loungers in the marine hydro pool produce a very similar effect on the body.

Pregnancy and our spa

The Thermal Suite and Hydrotherapy Pool cannot be used by pregnant women as there is a potential for the core body temperature to be affected. This can cause ill effects to the foetus.

During pregnancy we still offer a wide variety of treatments. These include; manicures, pedicures, facials and our New Life massage which is specifically designed for ladies who are three months pregnant or more.

Do you have a Gym?

We have a Fitness Suite located away from the Spa in the hotel grounds. It has the latest exercise equipment and flat screen televisions for you to watch while working out. It is for the exclusive use of hotel residents. Children of sixteen or older may use the fitness suite if accompanied by an adult.

Alcohol

Alcohol is prohibited on health grounds as it acts as a diuretic causing dehydration. The Thermal Suite will only further increase this effect. If you have consumed alcohol you should wait at least two and a half hours before going into the Thermal suite.

Disabled Access

The Spa has a disabled chair lift to all levels. Disabled toilet and shower facilities are available as are fully adjustable treatment couches. We have disabled access to our Thermal Suite and our Hydro Pool has access via gradual steps with a hand rail.

Call us for more information: 01834 812 304

All details on these pages are subject to change and availability at the time of booking.

 

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